Terms and conditions

The following terms and conditions apply to all use of and orders placed on Spor website sporsmykke.no. Spor reserves the right to revise the terms and conditions at any time. Users are responsible for keeping themselves updated with any changes. By using the website and/or placing an order on the website, you confirm that you have read and accepted the Terms and Conditions and the Privacy Policy.

Placing an Order
Please make sure that you have read and understood the Terms and Conditions before you place an order. Products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation by email. If your selection of products may be lost from the shopping bag, you will be required to re-enter your selection of products. Spor does not reserve items for future purchase.

Account
All orders placed on Spor website sporsmykke.no are stored in our customer system. The information being saved is the customers shipping and billing address and order history.
You can choose your own password for login. Here you can view your own profile which contains order history and information such as customers shipping and billing address. All profiles can be deleted by contacting us at salg@sylvsmidja.no

GENERALLY

 

You must be 18 years of age to shop at sporsmykke.no. Shopping at  sporsmykke.no is safe. Your purchase is regulated by the Contracts Act, the Consumer Purchases Act, the Marketing Act, the Right of Cancellation Act and the E-commerce Act. These laws cannot be waived and give you as a customer important rights.

 

TERMS OF SALE

 

1. The agreement The agreement consists of these terms and conditions, information given in the ordering solution and any separately agreed terms. In the event of a conflict between the information, what has been separately agreed between the parties can be carried out, as long as it does not conflict with the laws that cannot be waived.

 

The agreement will also be supplemented by relevant provisions that regulate the purchase of goods between traders and consumers.

 

2. The Sellers are: Sporsmykke AS, PO Box 340, 5702 Voss

 

Business registered NO 914 302 307 kundeservice@Sporsmykke.no Phone: 56523910

 

In the following, the seller is referred to as "me", "us", "our" or "our".

 

Buyer is: The person who is stated as the buyer in the order, and is hereinafter referred to as "you", "you", "your" or "yours".

 

3. Price All prices in the online shop, as well as delivery costs (shipping, postage, invoice fees, packaging, etc.) are in Norwegian kroner and include all taxes (value added tax, customs duties, etc.). The individual elements in the total price are specified in the ordering solution before the order is placed. We reserve the right that typographical errors or technical errors in product information, price and images may occur.

 

4. Conclusion of the agreement The agreement is binding for both parties when you have sent your order to us. The agreement is nevertheless not binding if there has been a typing or typing error in the offer from us in the ordering solution in the online store or in your order, and the other party realized or should have realized that there is such an error.

5. Payment We can demand payment for the item from the time it is sent from us to you. All our transactions take place in Norwegian kroner. When using a credit card or debit card for payment, we can reserve the purchase amount on the card when ordering. The card is charged on the same day as the item is sent.

 

6. Delivery Delivery has taken place when you, or your representative, have taken over the item.

 

The delivery time must be stated in the order solution. If this has not been done, we shall deliver the goods to you without undue delay and no later than 30 days after we have received your order. The goods must be delivered to the buyer, unless otherwise separately agreed between the parties.

 

7. Risk for the goods The risk for the goods passes to you when you, or your representative, have had the goods delivered in accordance with point 6.

 

8. Right of withdrawal Unless the agreement is exempt from the right of withdrawal, you can cancel the purchase of the goods in accordance with the right of withdrawal act.

 

You must notify us of using the right of withdrawal within 14 days of the deadline starting to run. The deadline includes all calendar days. If the deadline ends on a Saturday, bank holiday or bank holiday, the deadline is extended to the nearest working day.

 

The cancellation period is deemed to have been met if the notification is sent before the expiry of the period. You have the burden of proof that the right of withdrawal has been made valid, and the notification should therefore be made in writing (withdrawal form, e-mail or letter).

 

The cooling-off period begins:

 

• When purchasing individual goods, the cancellation period will apply from the day after the item(s) have been received.

• If the purchase consists of several deliveries, the cancellation period will start from the day after the last delivery has been received.

 

When exercising the right of withdrawal, the goods must be delivered back to us without undue delay and no later than 30 days from the notification of exercise of the right of withdrawal being given. You cover the direct costs of returning the item, unless otherwise agreed or we have not stated that the buyer must cover the return costs. We cannot set a fee for your use of the right of withdrawal.

You can try or test the item in a proper way to determine the nature, properties and function of the item, without losing the right to cancel. If testing or testing of the product goes beyond what is reasonable and necessary, you may be held responsible for any reduced value of the product.

 

We are obliged to repay the purchase price to you without undue delay, and no later than 14 days from us receiving notification of your decision to use the right of withdrawal. We have the right to withhold payment until we have received the item from you, or until you have provided documentation that the item has been sent back.

 

9. Delay and non-delivery - your rights and deadline for reporting claims If we do not deliver the item or deliver it late in accordance with the agreement between the parties, and this is not due to you or circumstances on your side, you can in accordance with the rules in the Consumer Purchase Act, Chapter 5, depending on the occasion, withhold the purchase price, demand fulfillment, terminate the agreement and/or demand compensation from us.

 

In the event of a claim for default, the notice of evidence review should be in writing (e.g. e-mail).

 

• Fulfillment

You can stick to the purchase and demand the right product from us, if we erroneousley have delivered the wrong item.However, you cannot demand fulfillment if there is an obstacle that we cannot overcome, or if fulfillment will entail such a great inconvenience or cost to us that it is substantially out of proportion to your interest in us fulfilling. Should the difficulty disappear within a reasonable time, you can still demand compensation. You lose your right to claim fulfillment if you wait an unreasonably long time to make the claim.

 

• Elevation

If we do not deliver the goods at the time of delivery, you must encourage us to deliver within a reasonable additional deadline for fulfillment. If we do not deliver the item within the additional deadline, you can cancel the purchase. You can still cancel the purchase immediately if we refuse to deliver the item. Corresponding liability if delivery at the agreed time was decisive for the conclusion of the agreement, or if you have informed us that the time of delivery is decisive. If the goods are delivered after the additional deadline you have set or after the time of delivery which was decisive for the conclusion of the agreement, the claim for cancellation must be made valid within a reasonable time after you became aware of the delivery.

• Interest on late payment/collection fee

If you do not pay the purchase price in accordance with the agreement, we can demand interest on the purchase price in accordance with the Interest on Delay Act. In the event of non-payment, the claim may, after prior notice, be sent to debt collection. You can then be held responsible for fees according to the Debt Collection Act.

 

• Fee for uncollected non-prepaid goods

If you fail to pick up unpaid goods, we may charge you a fee. The fee shall at most cover our actual expenses for delivering the goods to you.

 

12. Personal data We are responsible for handling collected personal data. Unless you agree to something else, we can, in line with the Personal Data Act, only collect and store the personal data that is necessary for us to be able to carry out our duties under the agreement. Your personal data will only be disclosed to others if it is necessary for us to carry out the agreement with you, or in statutory cases.

 

13. Conflict resolution Complaints are best made to us within a reasonable time, cf. points 9 and 10. The parties must try to resolve any disputes amicably. If this is not successful, you can contact the Consumer Council for mediation. The Consumer Council is available on phone +4723 400 500 or www.forbrukerradet.no.